Question 1

How far in advance should I book?

Accepted Answer

We recommend booking at least 2-3 months in advance, especially during peak season (December-April). However, we can sometimes accommodate last-minute requests depending on availability.

Question 2

What is the booking process?

Accepted Answer

Simply contact us with your preferred dates and requirements. We'll check availability, propose an itinerary, and once you're happy, we secure your booking with a 30% deposit. The remaining balance is due before departure.

Question 3

What is your cancellation policy?

Accepted Answer

Cancellations made 60+ days before departure receive a full refund minus a processing fee. 30-60 days: 50% refund. Less than 30 days: no refund. We strongly recommend travel insurance.

Question 4

Can I modify my booking after confirmation?

Accepted Answer

Yes, we're flexible with changes subject to availability. Minor changes are usually free. Significant changes may incur additional costs depending on the circumstances.

Question 5

What is included in the charter price?

Accepted Answer

All charters include accommodation, meals prepared by our chef, soft drinks and water, snorkeling equipment, kayaks, paddleboards, fishing gear, fuel, and a full crew. Multi-night charters also include airport transfers.

Question 6

What should I bring?

Accepted Answer

Pack light, casual clothing, swimwear, reef-safe sunscreen, a hat, sunglasses, and any personal medications. We provide towels, snorkeling gear, and basic toiletries. A light jacket can be useful for evening breezes.

Question 7

Is the itinerary fixed?

Accepted Answer

Not at all! We create a suggested itinerary based on your interests, but we remain flexible throughout the voyage. Weather conditions and your preferences on the day can shape where we go.

Question 8

Can you accommodate dietary requirements?

Accepted Answer

Absolutely. Please inform us of any dietary requirements or allergies when booking. Our chef can accommodate vegetarian, vegan, gluten-free, halal, and most other dietary needs with advance notice.

Question 9

Which atolls do you visit?

Accepted Answer

Our primary routes cover North Malé Atoll, Baa Atoll (UNESCO Biosphere Reserve), South Ari Atoll, and Lhaviyani Atoll. Custom routes to other atolls can be arranged for longer charters.

Question 10

When is the best time to visit the Maldives?

Accepted Answer

The dry season (December-April) offers calm seas, clear skies, and excellent visibility — ideal for diving and snorkeling. The southwest monsoon season (May-November) brings manta ray gatherings at Hanifaru Bay, fewer crowds, and more competitive rates.

Question 11

Can we see whale sharks year-round?

Accepted Answer

Yes! South Ari Atoll is one of the few places in the world where whale sharks can be encountered throughout the year. Sightings are never guaranteed, but our experienced crew knows the best spots to maximize your chances.

Question 12

Is it safe for non-swimmers?

Accepted Answer

Yes! We have life jackets available and many activities can be enjoyed from the boat or on islands. Our crew prioritizes safety and will ensure everyone is comfortable. Glass-bottom kayaks are also available.

Question 13

What about seasickness?

Accepted Answer

The Maldives has calm, protected waters, especially within the atolls. We rarely experience rough conditions. If you're prone to motion sickness, we recommend bringing medication as a precaution. Our crew can also recommend calm anchorage spots.

Question 14

Is diving available for beginners?

Accepted Answer

Yes, diving can be arranged as an add-on. We work with PADI-certified dive instructors and can accommodate both beginners (Discover Scuba Diving program) and certified divers at all levels.

Question 15

What payment methods do you accept?

Accepted Answer

We accept bank transfers and online payments. All prices are quoted in USD. A 30% deposit secures your booking, with the balance due before departure.

Question 16

Are there any additional costs beyond the charter price?

Accepted Answer

The quoted price covers all standard inclusions. Optional extras like scuba diving, premium beverages, spa treatments, or seaplane transfers are charged additionally. Government taxes (TGST 17%, Service Charge 10%, Green Tax $6/person/day) are itemized separately. We provide a full breakdown before you book.

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